About Your Visit
What You Should Expect
When you visit our office, you’re in the hands of one of the most experienced orthopedic teams in the region. Our highly trained medical staff will answer all of your questions and do their best to keep you comfortable and informed. Here are some guidelines to ensure your visit goes smoothly.
Your First Visit
Welcome, we are glad you have chosen us to care for you. At your first visit, we will collect all of your information and do a full examination so we understand your condition, and discuss how we can care for you. Please bring your insurance information (for most people, their insurance card), as well as any previous tests (including x-rays, MRI, bone scans, CT or other medical records related to your condition).
If you need more time to collect this information, please call our office to reschedule your appointment — we’ll serve you best with as much information as possible! If you have previous x-rays or records pertaining to your condition and do not bring them to your appointment, you will be rescheduled. You do not need to bring previous non-weightbearing x-rays. If necessary, our office will take weight bearing x-rays during your visit.
Need to cancel or reschedule? We understand that sometimes plans can change. If you need to cancel or change an appointment, we simply ask that you give us 24 hour notice. This helps us stay organized and serve all our patients effectively. Like you, occasionally we encounter emergencies that force us to cancel our office appointments on short notice. If this happens, we’ll reschedule your appointment at the earliest time possible.
What to bring to your appointment:
- Driver’s license or state ID
- Referral (if required by insurer – we will not be able to see you without it)
- Insurance information
- Copies of operation records, medical records, x-rays, MRIs, and CT scans from prior doctor visits
- A list of current medications and any known allergies
The Orthopaedic Foot & Ankle Center is now RadSite Accredited for CT imaging. By using RadSite for accreditation, we ensure that claims on Medicare/Medicaid patients will be paid properly. But the value is not limited to Medicare/Medicaid patients, since private payers often follow the lead of CMS in policies and procedures.
Payment Options
Payment is due at the time of service. We accept most major credit cards and personal checks. We participate with Medicare and most local health insurance plans, including worker compensation insurances. Please be sure to bring your insurance card and/or referral slip with you to be presented at each visit. If we participate with insurance, we will file your insurance claim.
For questions or comments please call (703) 584-2040 or email us at InfoFootAnkleDC@cfaortho.com